Storm prep, overflow issues, job site shutdowns, last-minute event needs — when a restroom emergency hits, our dispatch line is built to get you a fast answer and a fast solution.
Most portable restroom needs can be planned days or weeks ahead. But some can't. A blizzard is bearing down on the metro and your job site's facilities just became unreachable behind a wall of snow. A unit at your weekend festival has failed on day one with two more days of guests still coming. A hard freeze has cracked a unit's plumbing overnight and left your home without a working bathroom the morning a house full of relatives arrives. These are the situations our emergency service exists for — and they're exactly the kind of calls Brooklyn Park Clean Site Rentals is built to handle quickly.
We maintain a dedicated emergency dispatch line at (763) 343-1957 for urgent requests. During our regular business hours of Monday through Saturday, 7 AM to 7 PM, emergency calls are given top priority over standard scheduling — meaning if you call with a genuine emergency, you jump the queue. For situations that arise outside those hours, especially during Minnesota's winter months, call the same number: we monitor it for urgent requests and get back to confirmed emergencies as quickly as we possibly can.
A major blizzard, ice storm or sub-zero cold snap approaching, or water/sewer service disrupted by spring thaw flooding across the Twin Cities Metro.
An existing rental has failed, overflowed, or been damaged mid-event or mid-project and needs immediate service or replacement.
Unexpectedly high turnout at an event has overwhelmed your current restroom count and you need more units delivered same-day.
A burst pipe, septic backup or plumbing failure has left your household without a working bathroom.
An inspection or compliance deadline is at risk because your site's restroom facilities failed or were never delivered.
An event is happening within 24-48 hours and restrooms were overlooked or fell through with another vendor.
Tell our team it's an emergency and briefly describe the situation — location, timeline and what's needed.
We check unit availability and route logistics, then confirm what we can deliver and how fast.
A driver is routed to your location as the priority delivery, ahead of standard scheduled stops.
We place, service or replace the unit on-site and confirm everything is working before we leave.
Minnesota winters run roughly November through March, and that stretch brings sub-zero temperatures, heavy snowfall and ice that make winter prep a real annual concern for homeowners, event venues, property managers and job sites alike. Portable restroom tanks and plumbing are especially vulnerable to freezing without the right treatment, which is why we work with customers ahead of forecasted blizzards and cold snaps to add freeze-resistant antifreeze treatment to tanks, confirm safe and accessible placement clear of snowplow routes, and pre-position emergency stock so we can respond quickly once roads are passable. If a storm or deep freeze disrupts your property's water or septic service, portable restrooms are often the fastest way to restore basic sanitation while repairs are underway — call us as soon as it's safe to do so and we'll prioritize your request.
We're honest about one thing: during and immediately after a major snowstorm or ice event, road conditions and safety concerns may delay how quickly our trucks can physically and safely reach a site, even with a call answered promptly. We'll always be upfront with you about realistic timing rather than promising something we can't deliver on icy or snow-covered roads.
A failed or overwhelmed restroom setup mid-event is one of the most stressful calls we get — and one we're well equipped to solve quickly. If you're mid-event and a unit fails, or turnout has exceeded your original restroom count, call immediately with your location and we'll route additional units or a service technician as the top priority for that day.
A missing or non-compliant restroom setup can put a job site at risk of a failed inspection or a stop-work order. If your site's restroom situation has become an urgent compliance issue — a unit was damaged, vandalized, or an expected delivery fell through with another provider — call our emergency line and we'll move fast to get you compliant again.
Emergency and rapid-dispatch requests may carry a priority service fee to reflect the expedited routing and after-hours coordination involved, but we'll always tell you the cost upfront before dispatching — no surprise charges after the fact. Given the circumstances that usually drive an emergency call, our goal is to solve your problem fast, not to make the moment harder than it already is.
Our regular business hours are Monday through Saturday, 7 AM to 7 PM, and that's when we can guarantee an immediate live answer. Our emergency line is monitored for urgent requests outside those hours, and we respond to confirmed emergencies as quickly as conditions allow — during Minnesota winters and other high-need periods especially.
It depends on your location, current unit availability and road/weather conditions, but emergency requests are always prioritized ahead of standard scheduled deliveries. Call and we'll give you a realistic timeframe immediately.
Rapid-dispatch requests may include a priority service fee, which we'll always confirm with you before we send a truck out — never as a surprise on your final bill.
Yes — call as early as possible once a storm or cold snap is forecast so we can plan tank antifreeze treatment, secure and accessible placement, or additional unit delivery before roads become unsafe.
Call our dispatch line — we'll assess your situation immediately.